We'd love to hear from you
Have questions, feedback, or a partnership idea? Pick the right channel below or fill in the form, and we'll make sure it reaches the right person.
Contact channels
Customer support
Need help with a deal, QR code, or your account? Our support team is here for you.
Email support@bugo.pkTypical response within 24 hours
Call us
Prefer to talk? Message or call the support team on WhatsApp during business hours.
+92 310 3164306Opens a WhatsApp chat with our support team
Visit our office
Walk-in customers are welcome at our Lahore office.
Open in Google Maps902-B, Haly Tower, Lalak Chowk, Sector R, DHA Phase 2, Lahore 54000, Pakistan. Open Mon to Fri, 9am to 6pm.
Business & partnerships
Interested in listing your business, running campaigns, or exploring a partnership with Bugo?
Email vendor@bugo.pkOur team will get back to you within 2 business days
General enquiries
Press, media, careers, or anything else. Send us a message and we'll route it to the right team.
Email support@bugo.pkPlease include the subject in your email
Send us a message
Prefer to write? Fill in the form and we'll get back to you as soon as we can.
Response time
We aim to respond within 24–48 hours on business days.
Your privacy
We only use your details to respond to your enquiry. Privacy policy
Looking for answers? Browse our FAQs
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